Digital Products Policy
Digital Products Policy
Effective June 15, 2026
Digital Product Delivery
Love God Greatly offers a variety of digital resources, including Bible studies, reading plans, journals, printable resources, and other downloadable content ("Digital Products").
Unless otherwise noted on the product page, Digital Products are delivered electronically and are typically available immediately after your purchase has been successfully completed.
After completing your order, you will receive access to your Digital Product through the download instructions provided at checkout and/or via the email address used to place your order. Please allow a few minutes for your confirmation email to arrive.
Download Instructions
Once your payment has been processed, you can access your Digital Product by following the download link provided on the order confirmation page or in your confirmation email.
Please save your Digital Product to your personal device after downloading it. We recommend backing up your purchased files for future use.
If you created a customer account when placing your order, you may also be able to access your order history by logging into your account.
Accessing Previous Purchases
If you have difficulty locating your download email or accessing a previously purchased Digital Product, please contact our Customer Support team at shop@lovegodgreatly.com.
When contacting us, please include:
- Your full name
- The email address used for your purchase
- Your order number
- The name of the Digital Product you purchased
Our team will make every effort to assist you in accessing your purchase.
Gifted or Shared Digital Products
Digital Products are licensed to the individual who completes the original purchase unless otherwise expressly provided by Love God Greatly.
If a Digital Product was purchased as a gift, the purchaser should provide the recipient with the download information at the time of gifting. For security and privacy reasons, Love God Greatly can only verify and provide order information to the original purchaser using the information associated with the order.
If you received a Digital Product from someone else and no longer have access to the original download information, we encourage you to contact the original purchaser first. If additional assistance is needed, our team will make reasonable efforts to help determine whether access can be restored or another solution is available.
Please note that Love God Greatly cannot transfer ownership of Digital Products or provide replacement downloads when we are unable to verify the original purchase.
Technical Requirements
Our Digital Products are designed to be accessed using commonly available software and devices.
Depending on the product, you may need:
- A PDF reader (such as Adobe Acrobat Reader or another compatible PDF application)
- An internet connection to download your files
- A computer, tablet, or mobile device capable of opening the file format provided
Love God Greatly is not responsible for technical issues resulting from unsupported devices, outdated software, insufficient storage space, or customer internet connectivity.
Personal Use License
Your purchase grants you a limited, non-exclusive, non-transferable license to use the Digital Product for your personal, non-commercial use.
Unless expressly permitted in writing by Love God Greatly, you may not:
- Share downloaded files with others
- Upload Digital Products to websites or file-sharing platforms
- Reproduce, distribute, sell, sublicense, or modify the content
- Use Digital Products for commercial purposes
- Remove copyright notices or other proprietary markings
All Digital Products remain the intellectual property of Love God Greatly and are protected by applicable copyright and intellectual property laws.
Refunds for Digital Products
Due to the immediate nature of digital delivery, all sales of Digital Products are final.
Refunds are generally not available once a Digital Product has been delivered or access has been provided.
If you accidentally purchase the same Digital Product more than once or experience a technical issue preventing access to your purchase, please contact our Customer Support team. We will review your situation and work with you to resolve any verified issues.
Customers located within the European Union who purchase Digital Products expressly consent to immediate delivery of digital content. Where applicable under European Union consumer protection laws, this consent may result in the loss of any statutory right of withdrawal once delivery has begun.
Troubleshooting
If you experience problems downloading or opening your Digital Product, please try the following before contacting support:
- Confirm that your payment was successfully completed.
- Check your spam, junk, or promotions folder for your order confirmation email.
- Verify that the email address entered during checkout was correct.
- Try downloading the file using a different web browser or device.
- Ensure you have software capable of opening the file type provided.
If you continue to experience difficulties, please contact our team at shop@lovegodgreatly.com. We are happy to assist you.
Contact Us
If you have questions regarding your Digital Product or need assistance accessing your purchase, please contact our Customer Support team at shop@lovegodgreatly.com.
When reaching out, please include your order information so we can assist you as quickly as possible. We are committed to helping you access the resources you have purchased and appreciate the opportunity to serve you.